Sample inbox

Which of these still need you?

Four inboxes, built to look like yours. Every name, number and email here is made up.

Mail
HomeViewHelp
New mail Delete Archive Move to Reply Reply all Forward Flag
All inboxes
FocusedOther

This is a working mockup. Open an email, switch inboxes, check Sent Items. Then scroll down.

Inbox recovery

Turn that into this.

Client wroteYou repliedWaiting on you

Ranked by deadline, money and how close each person is to walking. "The read" on each person comes from the wording of their emails. It's a starting point for the call, not a verdict.

Already handled

Checked against Sent Items. No call needed.

Not calls, but don't let these slip

Bills and deadlines that were buried in the same inboxes.

    Set aside

    Read, sorted, and nothing needed from you.

      With your real inbox

      Three steps. You only do the first one.

      1. Export your four inboxes

        About 20 minutes in Outlook, Sent Items included. Sent Items is how we tell who already got an answer.

      2. Every thread gets read

        Start to finish, then checked against Sent Items, Monday and the wedding portal, so the list knows what's open and what's done.

      3. You get the list

        Ranked like the one above: who's waiting, what they need, how they sound and your next move. You make the calls. Nothing contacts your clients.

      What it can't see

      Phone calls and texts. If someone was handled by phone, they may still show up here. A two-minute check-in clears it, and it comes across as good service.

      Your data

      The export is used to build your list and nothing else. No one outside this project reads it.

      Want this for your real inbox? Tell Francisco and he'll walk you through the export.